Event and Meeting Planners: What They Really Look for in a Venue and Why Decor and dance floor by Era Events. Choosing the right venue is one of the most important decisions an event or meeting planner must make. The venue affects everything from logistics and attendee experience to the overall success of the event. Whether planning a conference, expo, corporate meeting, fundraiser, or even a wedding, planners look for venues that combine flexibility, reliability, and professional support. Herein are the most important factors planners consider when selecting an event venue. Flexible Event Spaces Event planners need venues that can accommodate different types of setups and activities. Venues that offer multiple room configurations or adaptable layouts make it easier to host the smallest to the largest events. Our flexible indoor and outdoor spaces allow planners to configure banquets, dances, trade shows, and breakout rooms. Having multiple spaces and a large table inventory means we can accommodate a variety of setups, such a banquet style (60” or 72” round tables), classroom style (regular 8’ tables or “skinny” classroom tables), cocktail or reception style (some seating interspersed with cocktail tables that can be set as high-tops, or lowered for seating up for 4 guests). Theater style, U-shape, and crescent seating (rounds with no backs to screens) are additional options. Any single setup or combination of styles (if there are multiple spaces) is possible. Our professional event planners will even provide a to-scale floorplan layout of your space(s) during the planning process to help you envision the transformation. Beyond logistics, planners often seek intangible features as well, such as cleanliness, comfort & warmth, attractive décor, flexible lighting, adequate restrooms, and a general sense of hospitality. All of these factors help create memorable experiences. Convenient Location and Accessibility A well-located venue can significantly improve attendance and overall event satisfaction, so location plays a major role in venue selection. Planners prefer venues that are easy for guests, vendors, and staff to reach. The Venue is conveniently located near interstates 75 and 40 at the intersection of US-70 (Kingston Pike) and Creekwood Park Boulevard. Our location and size make us the ideal, convenient Middle East Tennessee location for events planning to host attendees from throughout the region. Other related features The Venue offers are convenient and ample parking with proper, easy to read signage for overflow areas). We even work with the local police department to assist with ingress and egress for large events to minimize backups on the main road. Also important are proximity to hotels and restaurants, and easy access to major roads and airports. As an example of above-and-beyond service, the Venue has even developed partnerships with area hotels, offering Venue clients discounted rates outside of peak booking times (such as UT football games). The Venue is accessible to all guests, as it is ADA, OSHA, and TOSHA compliant. There are no stairs and our flooring seamlessly transitions from marble tiles, hardwood, and short carpet tiles. If an event will attract many disabled attendees, we have the ability to extend our handicapped parking area and can even assign staff to ensure it is utilized by those with the proper handicapped insignia. Reliable Technology and Infrastructure Modern events rely heavily on technology. Meeting planners in particular want venues that can support presentations, hybrid live/streaming events, and even performances. One of the most important factors in the realm of technology is a dependable Internet connection. The Venue is fortunate to be able to provide its clients with reliable, fiber-based connections (Wi-Fi and/or Ethernet). There are also 21 Wi-Fi hotspots both inside and outside the building, ensuring free connectivity everywhere on the property. Audio-visual capabilities also play an extremely important role in many successful events. Whether it is to present a day’s worth of Powerpoints during a workshop, or projecting a photo slideshow at a wedding reception, very few events use no AV at all. The Venue has recessed laser projectors in each of its rooms, and well as built-in commercial video displays in the pre-function (Fireside Concourse) area. Wireless hand-held and headset microphones, built-in Bose commercial speakers, floor table-top mic stands, and videoconferencing hardware are a few of the AV amenities we offer. Sufficient electrical access for exhibitors and vendors is also important. In fact, with laptops being the most common way to take notes, some groups even ask for power at each attendee’s table, or, for charging stations to be set throughout the room. Some power needs – such as for a large band or high-end DJ - are especially critical. So, in addition to ample wall outlets throughout the rooms (which are on one circuit), each space has floor boxes with 6 double outlets, each on its own circuit for those power-heavy needs. Clear Pricing and Policies Budget planning is a crucial part of event management. Venues that provide transparent pricing, clear contracts, and straightforward policies are much easier for planners to work with. They also alleviate unexpected surprises when it comes time to pay the bill. For maximum flexibility and choice, we offer both all-inclusive packages and a la carte pricing. We are always happy to quote an event both ways so that clients can compare the options. The Venue recently changed to a new event software that allows for all of the above. Proposals, agreements, and banquet event orders are easy for the client to understand and can even include live add-on selections to get a feeling for how different decisions (décor, food, etc.) impact the bottom line. Since costs and expectations are clearly outlined, planners can confidently recommend The Venue to clients and stakeholders. Access to Ancillary Services Limited-service venues where a staff member or owner shows up, lets you in, leaves you to DIY everything, and comes back to lock up when the event is finished, have their place in the venue industry. There is certainly plenty of need for such spaces, especially for those planners who enjoy DIYing. The Venue at Lenoir City is a full-service venue, meaning we offer everything from planning assistance, food & beverage services (including partnerships with some amazing Preferred Caterers), service staff, décor, and assistance with a variety of third-party services. We even have a process to allow outside caterers, giving the client full control over choices. Professional and Responsive Staff When planning an event, the venue itself is important, but the people behind the venue can make an even bigger difference. A professional venue staff brings experience, organization, and problem-solving skills that help ensure events run smoothly from start to finish. Experienced staff who communicate clearly and respond quickly help planners anticipate challenges and solve problems before they become major issues. For event and meeting planners, working with a knowledgeable venue team can significantly reduce stress while improving the overall experience for guests. Our team has worked successfully with a wide variety of events. So much so, that we have an average digital platform rating of 4.8 with over three hundred reviews. Our experience allows us to anticipate needs and avoid common issues before they become problems. We understand timing, room flow, vendor coordination, and guest management, which helps planners feel confident their event is in capable hands. Our planners are experts in the physical space we manage. We know how to set up rooms efficiently, arrange seating for different event styles, and manage transitions between event segments. Our knowledge helps planners choose the best room layouts, ensure smooth guest movement through the space, coordinate vendor load-in and load-out, and keep events running on schedule, among other tasks. This efficiency can save planners hours of work and prevent day-of-event complications. A well-trained venue team contributes directly to the guest experience. Staff members help guests find their way, assist vendors, manage event timing, and maintain a welcoming environment. When operations run smoothly behind the scenes, guests can focus on enjoying the event. Perhaps the greatest benefit of working with a professional venue staff is the sense of partnership it creates. Event planners know they have a knowledgeable team supporting them every step of the way. Instead of handling every detail alone, planners gain experienced collaborators who understand the venue, the logistics, and the goal of creating a successful event. The Right Venue Makes All the Difference The Venue at Lenoir City serves every market: Corporate & business; private & social; and non-profit, governmental, educational, & association. We staff designated planners for each market, so they are experts in their areas. The best event venues provide more than just space. They offer flexibility, reliable infrastructure, experienced staff, and an atmosphere that enhances every event. When these elements come together, planners can focus on creating a successful and memorable experience for their guests instead of worrying about the venue.
0 Comments
The Venue at Lenoir City: Frequently QuestionsWhere are you located?
The Venue at Lenoir City is located at 7690 Creekwood Park Boulevard, Lenoir City, Tennessee, 37772. We are just three miles west of Farragut off Kingston Pike (Hwy. 70) and less than 2 miles from exit #81 from I-75. What types of events do you accommodate? We host everything from elaborate multi-day cultural events, wedding ceremonies and receptions, Quinceaneras, birthday parties, anniversary celebrations, and memorials - to meetings, trainings, expos/tradeshows, vendor and craft fairs, concerts/theater performances, proms, sporting banquets, and fundraisers. Pricing is set based upon the private/social, corporate/business, and non-profit/association/educational/governmental markets; week-day or week-end day; and time of year. Given the size of our space, we specialize in larger events (100-600 guests), but will accommodate smaller groups based on availability. What services do you offer? In addition to modern, clean, and transformable spaces featuring beautiful wood, marble tiles, and other upscale materials, The Venue at Lenoir City offers a la carte and all-inclusive pricing options; professional event and wedding planners and event attendants (who’ve earned hundreds of five-star reviews across multiple digital platforms); event layout design and diagramming; vendor referrals and coordination assistance; linens, décor, and decorating; refreshments and light catering; state-of-the-art audio-visual equipment and fiber-based Wi-Fi connections; intelligent windows, security services, complimentary on-site parking, and special rates with area hotels, among others. What is the size of your facility? The Venue at Lenoir City is 19,000 square feet in total and offers both indoor and outdoor spaces. The Lakeway Ballroom is roughly 8,800 square feet and breaks down into three smaller rooms. There is also a window-enclosed lobby area featuring a double-sided fireplace (perfect for small ceremonies, cocktail hours, and silent auctions); a smaller rear lobby area (which also serves as a groomsmen’s waiting area); a covered outdoor patio, courtyard, lawn and garden areas; a wedding suite (which can also be utilized as a green room for speakers, volunteers, etc.); and a generously equipped catering kitchen. What is included in your rental fee? Fees depend upon whether you choose an all-inclusive package or a la carté space and add-ons, as well as your space needs and the date of your event. A la carté space rentals range from $450 to $6950, while all-inclusive packages range from $74.95 to $109.95 per person. All rentals include tables (variety of sizes), banquet chairs, fiber-based Wi-Fi, and one complete set-up, take-down, and clean-up of Venue-contracted furnishings, equipment, etc. What is your peak season? The Venue’s peak seasons are April through June and October through December. Prime rates apply to weekend (Fri-Sun) rentals during these months and on all holidays/holiday weekends throughout the year. How many hours are included in our booking? Your reservation includes up to 8 hours from start to finish, including the time it takes our staff to set up and clean up. Any additional time is billed hourly, depending upon the size of the room utilized. There may be flexibility offered for extensive outside-contracted decorating, multiple-day events, etc. depending upon other scheduled events. Can we use our own caterer or bring our own food? While utilization of a Venue Partner Caterer is preferred, we do allow the use of other caterers or DIY food. However, depending upon the type of event, additional charges may apply. The Venue maintains a Preferred Vendor list on its website. Vendors featured on this list have been fully vetted, maintain required documentation on file at The Venue, and meet the professional standards set forth by The Venue in the interest of its clients. Can we bring our own alcohol? All alcohol must be provided by the client or caterer and be served from behind the bar. If the client is utilizing Venue-provided bartenders, only beer, wine and up two, pre-mixed “signature drinks” may be served. If a client requires a more complete/full bar, a Venue-approved outside bartending service must be hired. Clients may not provide their own bartenders, even if they are ABC permitted. ID is required from everyone seeking an alcoholic beverage from any bar. Do we need to get insurance? Special event liability insurance and/or cancellation insurance is always recommended. Special event liability insurance is required when alcohol is served. Clients may purchase through their own insurance agent, or through a service with which we partner. Cost depends upon event size and type, but generally runs about $1-2 per person. What is required to confirm a booking? An executed event agreement and 50% of the space rental (for a la carté rentals), or 30% of the event subtotal (for all-inclusive packages; enables The Venue to pay retainers to third-party vendors providing package-related services). A damage deposit might also apply. Except where direct billing arrangements exist with corporate clients, the entire balance is due 30 days prior to the event date. The Venue accepts checks, cash, and credit cards; however, a 3.5% processing fee is added to credit card payments. What is your cancellation policy? If Client elects to terminate his/her agreement, all monies except the retainer amount (25% of down payment) is refundable in accordance with a tiered refund schedule outlined in the event agreement. Cancellations for COVID-19 or other extraordinary reasons are not exempt from this policy, unless government mandates legally prohibit The Venue from being able to accommodate the event as scheduled. A complete Force Majeure clause is included in the event agreement. What is your contact information? The Venue at Lenoir City may be contacted through our website, through various social media platforms, by phone at 865-986-8340, or via email. How We Serve Non-Profit Clients (Part III: Non-Profit, Educational, Governmental & Association Events)The Venue at Lenoir City is proud to be a gathering place for organizations making a difference in our community and in the surrounding areas. Whether it’s providing discounted rates for nonprofit fundraisers or arranging tables for a silent auction, staff adapts to the unique needs and resources of each group.
There are a wide variety of clients that make up our non-profit market, which comprises about one-third of our business annually. Most people think of only charities when they think of non-profits, but charitable events are just a fraction of our non-profit business. This market also includes not-for-profit hospitals, schools & educational institutions, governmental entities, associations, and locally, even TVA. So within this market, The Venue hosts fundraising events & galas, workshops and trainings, proms & dances, reunions, concerts, holiday celebrations, conferences, meetings, graduations, and more. A common characteristic of the non-profit event market is the need to balance tight budgets with the need to make a strong impact. For this reason, we do offer non-profit rates that are substantially discounted from our corporate and private rates. What we offer for these events... Value Without Compromise We offer non-profits the same upscale space and amenities as our corporate and private market clients, made more affordable due to non-profit rate discounts. But just because rates are discounted doesn’t mean that service is compromised. Our non-profit clients still benefit from quality, thorough service in a professional environment. The Venue also offers turn-key options, saving organizations and volunteers time and money. Volunteers, specifically, are often surprised and thrilled that our staff handles the physical set-up of the room (tables, chairs, linens, etc.). We can also handle add-ons such as table décor at a fraction of the price and time of outsourcing it. The same goes for refreshments, appetizers and even limited lunches. The Venue can handle these in-house, or help coordinate more extensive arrangements with our partner vendors. Accessibility The Venue is conveniently located near the intersection of I-40 and I-75, the most traveled highways in the region. It is also only one turn off Kingston Pike (State Highway 70), just 3 miles west of the Knox County/Farragut line. Staff routinely monitors online map programs (Google Maps, Apple Maps, Waze, etc.) to ensure The Venue’s location and directions are up to date and accurate. Need advance load-in? Staff will always do their best to accommodate such requests. Because the building is still fairly new, it was built to ADA compliance. The building itself is one-level, with ample handicapped parking (that can be expanded upon request). Pathways and curb cut-outs from the parking lot and automatic doors further enable ease of access. Restrooms, water fountains, and signage are all accessible to guests using mobility aids. Venue staff can even work with clients to plan an area for quiet space to benefit those with special sensory issues and private, lockable space with power outlets for lactation needs. Support of Missions Venue staff can work with non-profit event planners to best utilize the space to help tell their story and engage their audience. Whether that means hanging large, impactful photos of the clients a charity serves, or designing a stage and runway for a donated clothing vintage fashion show, the creative staff thinks outside the box to help make non-profit events unique and memorable and to forward their missions. Why Our Venue Works for All Markets The reason we can serve the diverse clientele highlighted throughout this three-part blog series comes down to versatility and experience. Our flexible spaces, comprehensive amenities, and attentive staff allow us to shift seamlessly from an intimate celebration of life to a large-scale business conference or fundraising gala, all within 24 hours. No matter who we’re serving, The Venue’s purpose is the same: To provide a welcoming, clean, functional, and beautiful space – coupled with service that exceeds expectations - where people can connect, celebrate, and achieve their event goals. |

RSS Feed