FREQUENTLY ASKED QUESTIONS (FAQs)
Where are you located?
The Venue at Lenoir City is located at 7690 Creekwood Park Boulevard, Lenoir City, Tennessee, 37772. We are just three miles west of Farragut off Kingston Pike (Hwy. 70) and less than 2 miles from exit #81 from I-75.
What types of events do you accommodate?
We host everything from elaborate multi-day cultural events, wedding ceremonies and receptions, Quinceaneras, birthday parties, anniversary celebrations, and memorials - to meetings, trainings, expos/tradeshows, vendor and craft fairs, concerts/theater performances, proms, sporting banquets, and fundraisers. Pricing is set based upon the private/social, corporate/business, and non-profit/association/educational/governmental markets; week-day or week-end day; and time of year.
What services do you offer?
In addition to modern, clean, and transformable spaces featuring beautiful wood, marble tiles, and other upscale materials, The Venue at Lenoir City offers a la carte and all-inclusive pricing options; professional event and wedding planners and event attendants (who’ve earned hundreds of five-star reviews across multiple digital platforms); event layout design and diagramming; vendor referrals and coordination assistance; linens, décor, and decorating; refreshments and light catering; state-of-the-art audio-visual equipment and fiber-based Wi-Fi connections; intelligent windows, security services, complimentary on-site parking, and special rates with area hotels, among others.
What is the size of your facility?
The Venue at Lenoir City is 19,000 square feet in total and offers both indoor and outdoor spaces. The Lakeway Ballroom is roughly 8,700 square feet and breaks down into three smaller rooms. There is also a window-enclosed lobby area featuring a double-sided fireplace (perfect for small ceremonies, cocktail hours, and silent auctions); a smaller rear lobby area (which also serves as a groomsmen’s waiting area); a covered outdoor patio, courtyard, lawn and garden areas; a bridal suite (which can also be utilized as a green room for speakers, volunteers, etc.); and a generously equipped catering kitchen.
What is included in your rental fee?
Fees depend upon whether you choose an all-inclusive package or a la carté space and add-ons, as well as your space needs and the date of your event. A la carté space rentals range from $400 to $6600, while all-inclusive packages range from $69.95 to $109.95 per person. All rentals include tables (variety of sizes), banquet chairs, portable bar(s), podium, microphones, recessed screen & projector, fiber-based Wi-Fi, sound system and/or background music, a photo station backdrop, and one complete set-up, take-down, and clean-up of Venue-contracted furnishings, equipment, etc.
What is your peak season?
The Venue’s peak seasons are April through June and October through December. Prime rates apply to weekend (Fri-Sun) rentals during these months and on all holidays/holiday weekends throughout the year.
How many hours are included in our booking?
Your reservation includes up to 8 hours from start to finish, including the time it takes our staff to set up and clean up. Any additional time is billed hourly, depending upon the size of the room utilized. There may be flexibility offered for extensive outside-contracted decorating, multiple-day events, etc. depending upon other scheduled events.
Can we use our own caterer or bring our own food?
While utilization of a Venue Partner Caterer is preferred, we do allow the use of other caterers or DIY food. However, depending upon the type of event, additional charges may apply. The Venue maintains a Preferred Vendor list on its website. Vendors featured on this list have been fully vetted, maintain required documentation on file at The Venue, and meet the professional standards set forth by The Venue in the interest of its clients.
Can we bring our own alcohol?
All alcohol must be provided by the client or caterer and be served from behind the bar. If the client is utilizing Venue-provided bartenders, only beer, wine and up two, pre-mixed “signature drinks” may be served. If a client requires a more complete/full bar, a Venue-approved outside bartending service must be hired. Clients may not provide their own bartenders, even if they are ABC permitted. ID is required from everyone seeking an alcoholic beverage from any bar.
Do we need to get insurance?
Special event liability insurance and/or cancellation insurance is always recommended. Special event liability insurance is required when alcohol is served. Clients may purchase through their own insurance agent, or through a service with which we partner. Cost depends upon event size and type, but generally runs about $1-2 per person.
What is required to confirm a booking?
An executed event agreement and 50% of the space rental (for a la carté rentals), or 30% of the event subtotal (for all-inclusive packages; enables The Venue to pay retainers to third-party vendors providing package-related services). A damage deposit might also apply. Except where direct billing arrangements exist with corporate clients, the entire balance is due 30 days prior to the event date. The Venue accepts checks, cash, and credit cards; however, a 3.5% processing fee is added to credit card payments.
What is your cancellation policy?
If Client elects to terminate his/her agreement, all monies except the retainer amount (25% of down payment) is refundable in accordance with a tiered refund schedule outlined in the event agreement. Cancellations for COVID-19 or other extraordinary reasons are not exempt from this policy, unless government mandates legally prohibit The Venue from being able to accommodate the event as scheduled. A complete Force Majeure clause is included in the event agreement.
What is your contact information?
The Venue at Lenoir City may be contacted through our website, through various social media platforms, by phone at 865-986-8340, or via email.
The Venue at Lenoir City is located at 7690 Creekwood Park Boulevard, Lenoir City, Tennessee, 37772. We are just three miles west of Farragut off Kingston Pike (Hwy. 70) and less than 2 miles from exit #81 from I-75.
What types of events do you accommodate?
We host everything from elaborate multi-day cultural events, wedding ceremonies and receptions, Quinceaneras, birthday parties, anniversary celebrations, and memorials - to meetings, trainings, expos/tradeshows, vendor and craft fairs, concerts/theater performances, proms, sporting banquets, and fundraisers. Pricing is set based upon the private/social, corporate/business, and non-profit/association/educational/governmental markets; week-day or week-end day; and time of year.
What services do you offer?
In addition to modern, clean, and transformable spaces featuring beautiful wood, marble tiles, and other upscale materials, The Venue at Lenoir City offers a la carte and all-inclusive pricing options; professional event and wedding planners and event attendants (who’ve earned hundreds of five-star reviews across multiple digital platforms); event layout design and diagramming; vendor referrals and coordination assistance; linens, décor, and decorating; refreshments and light catering; state-of-the-art audio-visual equipment and fiber-based Wi-Fi connections; intelligent windows, security services, complimentary on-site parking, and special rates with area hotels, among others.
What is the size of your facility?
The Venue at Lenoir City is 19,000 square feet in total and offers both indoor and outdoor spaces. The Lakeway Ballroom is roughly 8,700 square feet and breaks down into three smaller rooms. There is also a window-enclosed lobby area featuring a double-sided fireplace (perfect for small ceremonies, cocktail hours, and silent auctions); a smaller rear lobby area (which also serves as a groomsmen’s waiting area); a covered outdoor patio, courtyard, lawn and garden areas; a bridal suite (which can also be utilized as a green room for speakers, volunteers, etc.); and a generously equipped catering kitchen.
What is included in your rental fee?
Fees depend upon whether you choose an all-inclusive package or a la carté space and add-ons, as well as your space needs and the date of your event. A la carté space rentals range from $400 to $6600, while all-inclusive packages range from $69.95 to $109.95 per person. All rentals include tables (variety of sizes), banquet chairs, portable bar(s), podium, microphones, recessed screen & projector, fiber-based Wi-Fi, sound system and/or background music, a photo station backdrop, and one complete set-up, take-down, and clean-up of Venue-contracted furnishings, equipment, etc.
What is your peak season?
The Venue’s peak seasons are April through June and October through December. Prime rates apply to weekend (Fri-Sun) rentals during these months and on all holidays/holiday weekends throughout the year.
How many hours are included in our booking?
Your reservation includes up to 8 hours from start to finish, including the time it takes our staff to set up and clean up. Any additional time is billed hourly, depending upon the size of the room utilized. There may be flexibility offered for extensive outside-contracted decorating, multiple-day events, etc. depending upon other scheduled events.
Can we use our own caterer or bring our own food?
While utilization of a Venue Partner Caterer is preferred, we do allow the use of other caterers or DIY food. However, depending upon the type of event, additional charges may apply. The Venue maintains a Preferred Vendor list on its website. Vendors featured on this list have been fully vetted, maintain required documentation on file at The Venue, and meet the professional standards set forth by The Venue in the interest of its clients.
Can we bring our own alcohol?
All alcohol must be provided by the client or caterer and be served from behind the bar. If the client is utilizing Venue-provided bartenders, only beer, wine and up two, pre-mixed “signature drinks” may be served. If a client requires a more complete/full bar, a Venue-approved outside bartending service must be hired. Clients may not provide their own bartenders, even if they are ABC permitted. ID is required from everyone seeking an alcoholic beverage from any bar.
Do we need to get insurance?
Special event liability insurance and/or cancellation insurance is always recommended. Special event liability insurance is required when alcohol is served. Clients may purchase through their own insurance agent, or through a service with which we partner. Cost depends upon event size and type, but generally runs about $1-2 per person.
What is required to confirm a booking?
An executed event agreement and 50% of the space rental (for a la carté rentals), or 30% of the event subtotal (for all-inclusive packages; enables The Venue to pay retainers to third-party vendors providing package-related services). A damage deposit might also apply. Except where direct billing arrangements exist with corporate clients, the entire balance is due 30 days prior to the event date. The Venue accepts checks, cash, and credit cards; however, a 3.5% processing fee is added to credit card payments.
What is your cancellation policy?
If Client elects to terminate his/her agreement, all monies except the retainer amount (25% of down payment) is refundable in accordance with a tiered refund schedule outlined in the event agreement. Cancellations for COVID-19 or other extraordinary reasons are not exempt from this policy, unless government mandates legally prohibit The Venue from being able to accommodate the event as scheduled. A complete Force Majeure clause is included in the event agreement.
What is your contact information?
The Venue at Lenoir City may be contacted through our website, through various social media platforms, by phone at 865-986-8340, or via email.