The Venue at Lenoir City (the Venue, we, us, or our) is operated by or on behalf of the City of Lenoir City (the City). This Website Data Collection Policy explains how we collect, use, retain, disclose, and safeguard information when you visit or use the Venue's website, submit a website form, request information, schedule a tour, inquire about an event, apply to participate as a vendor, apply for employment, or otherwise communicate with us through the website.

This Policy applies to information collected through the Venue's website and related online forms. It does not govern third-party websites, services, or platforms that are linked from the website or that operate under their own privacy notices.

We may collect information that you choose to provide to us, including:

• your name, email address, telephone number, mailing address, and preferred method of contact;

• the contents of your inquiry or message;

• event-related information, such as a proposed event date, event type, anticipated attendance, budget information, tour-request details, and other information relevant to your request;

• business and vendor information, such as business name, contact information, services or products offered, and materials submitted in connection with a vendor inquiry or application;

• employment-application information, such as contact information, resume, cover letter, work history, education, qualifications, references, and other materials you choose to submit; and

• any other information you voluntarily include in a website form, email, or other communication to us.

Please do not submit Social Security numbers, payment-card information, bank-account information, driver's-license numbers, medical information, or other sensitive personal information through a general website form unless we specifically direct you to use an approved secure method.

When you use the website, we or service providers that support the website may automatically collect limited technical and usage information, which may include:

• internet protocol address;

• browser type and settings;

• device type, operating system, and other device information;

• referring and exit pages or websites;

• pages viewed, links selected, dates and times of visits, and information about how visitors interact with the website; and

• cookie, log, or similar identifier information.

We use this information to operate, secure, maintain, troubleshoot, evaluate, and improve the website and visitor experience.

We may use information collected through the website to:

• respond to your questions, requests, and other communications;

• provide information about the Venue and its services;

• schedule tours and follow up concerning event inquiries;

• evaluate availability, administer event bookings, and communicate about events or transactions you initiate;

• receive and review vendor participation requests or applications;

• receive and review employment applications and communicate about employment opportunities;

• operate, maintain, secure, analyze, and improve the website and related systems;

• send administrative, service-related, transaction-related, or legally required communications;

• send marketing or promotional communications when permitted by law and consistent with your choices;

• protect the security and integrity of the website, records, systems, personnel, and visitors; and

• comply with applicable law, legal process, City policies, records-retention requirements, and other governmental obligations.

We will not use information for a materially different purpose without providing notice or taking other steps required by applicable law.

We use information submitted through contact, event inquiry, and tour-request forms to respond to the request, assess availability, schedule a tour where requested, provide Venue information, and conduct related administrative follow-up. Information may be maintained in City email, records, event-management, or customer-relationship systems as appropriate to the request.

We use vendor-submitted information to evaluate vendor participation requests, communicate with vendors, administer approved relationships, and meet related operational, procurement, payment, recordkeeping, and legal obligations. We may request additional documentation through a designated channel if a vendor is selected or if additional review is needed.

We use employment-application information to evaluate candidates, communicate regarding applications or employment opportunities, verify qualifications where authorized, comply with employment-related obligations, and maintain records as required by law. Employment-application information is not used for Venue marketing or unrelated event purposes.

The website and providers that support it may use cookies, log files, pixels, or similar technologies to enable website functionality, remember preferences, measure traffic and website performance, understand visitor interactions, and improve the website.

You may be able to adjust your browser settings to limit or disable cookies. If you do so, some website features may not function as intended. Depending on the tools active on the website, you may also be offered additional choices through a cookie banner, preference center, or provider-specific setting.

Before publishing this Policy, the City will confirm the website's active cookies, analytics tools, embedded content, social-media integrations, advertising technologies, and any available visitor choices. This Policy will be updated if those practices materially change.

We do not sell or rent personal information for money. We may disclose information collected through the website to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

• City personnel and Venue staff with a legitimate need to know the information;

• service providers that host, maintain, secure, support, or help operate the website, forms, communications, analytics, booking, payment, employment-application, or other related systems;

• event partners, vendors, insurers, payment processors, ticketing providers, or other parties when needed to provide a service, administer an event or transaction you request, or otherwise carry out a disclosed purpose;

• professional advisers, including attorneys, auditors, insurers, and consultants, when needed for legitimate City business or legal purposes;

• governmental authorities, law-enforcement agencies, courts, or other parties when disclosure is required or permitted by law, legal process, or a lawful governmental request; and

• another entity in connection with a reorganization, transfer of operations, or other transaction involving all or part of the relevant Venue operations, subject to applicable law.

We expect service providers that process information for us to use the information only as authorized to provide services, subject to appropriate contractual and legal requirements.

Information submitted through this website may be received or maintained as a record of the City. It may be subject to retention, disclosure, or other requirements under applicable law, including the Tennessee Public Records Act. The City will review requests for records and withhold or redact information when required or permitted by applicable law, including applicable confidentiality provisions. See T.C.A. § 10-7-504.

Accordingly, we cannot promise that every item of information submitted through the website will be confidential or deleted on request. We retain information according to applicable records-retention requirements, operational needs, contractual obligations, legal holds, and other legal requirements.

We use reasonable administrative, technical, and physical measures designed to protect information submitted through the website from unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission, electronic storage system, or security measure is completely secure, and we cannot guarantee absolute security.

If a security incident affects information subject to applicable notification requirements, the City will respond in accordance with applicable law and City procedures. Tennessee's breach-notification law includes requirements applicable to agencies and political subdivisions in specified circumstances. T.C.A. § 47-18-2107.

If you elect to receive marketing or promotional emails from us, you may unsubscribe by following the instructions in the email. An unsubscribe request does not prevent us from sending non-promotional communications about an inquiry, application, event, booking, transaction, account, or other interaction you initiated with us.

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. If you believe that a child has submitted personal information to us through the website, please contact us using the information below so that we can review the submission and take appropriate action.

If the City later offers an online service directed to children or knowingly collects personal information from children, it will review and implement the notice and parental-consent obligations that may apply under the federal Children's Online Privacy Protection Rule. 16 C.F.R. § 312.4; 16 C.F.R. § 312.5.

The website may link to or include services operated by third parties, including event partners, vendors, ticketing services, payment providers, insurance providers, maps, social-media services, and community resources. Those third parties may collect information under their own privacy notices and practices. We encourage you to review their privacy policies before providing information to them. The City and the Venue are not responsible for the privacy practices or content of third-party websites or services.

You may contact us with questions about this Policy or information submitted through the website. We will evaluate requests for access, correction, deletion, or other action consistent with applicable law, City records-retention requirements, the Tennessee Public Records Act, legal holds, and our ability to verify the request.

Privacy Contact
The Venue at Lenoir City
7690 Creekwood Park Blvd.
Lenoir City, TN 37772
info@VenueLC.com
865-986-8340

We may update this Policy to reflect changes in website features, services, legal requirements, or information practices. When we make changes, we will post the revised Policy on this page and update the Effective Date. Material changes will apply prospectively unless otherwise stated or required by law.

This Policy should be read with applicable City policies, including the City's public-records, records-retention, information-security, and incident-response policies. The City will review this Policy periodically and before implementing a material new form, tracking technology, third-party integration, booking or payment tool, or other material change to the website's data practices.